OUR CUSTOMER PRIVACY POLICY

Our website address is municipalinfrastructuresolutions.com

Protecting your privacy is important to us. We hope the following statement will help you understand how Municipal Infrastructure Solutions, LLC collects, uses, and safeguards the personal information you provide on our Website.

When you send any type of confidential personal account data such to us on Municipal Infrastructure Solutions, LLC Websites, we require that a “secure session” first be established using Secure Socket Layer (SSL).

Information Collection

When you browse our website, municipalinfrastructuresolutions.com, and have not registered for any online service from Municipal Infrastructure Solutions, LLC, you browse anonymously. Personal information, such as your name, address, phone number, or E-mail address, is not collected as you browse. Municipal Infrastructure Solutions, LLC does, however, use “cookies” to collect information about how our site is used. Information, such as the server your device is logged onto, your browser type (for example, Chrome, Firefox, Microsoft Edge, or others), and whether you responded to a Municipal Infrastructure Solutions, LLC banner ad or E-mail, is collected and tracked in aggregate. This information is used to measure response rates to banner ads and E-mail offers.

Registration for Online Products and Services

In order to provide you with a particular product or service online, we may request that you voluntarily supply us with personal information, including your E-mail address or account number, for purposes such as correspondence, site registration, or participating in online surveys and enabling us to provide an online product or service to you in an efficient manner.

If you are known to us as a registered user of a Municipal Infrastructure Solutions, LLC online service, we may combine information about your use of our websites and the online product or service you utilize with certain other online and offline information we have about you as a Municipal Infrastructure Solutions, LLC  customer and information you have provided to us as well as information available from external sources, such as census bureau data, to customize your online experience and present you with relevant online and offline offers and updates.

We also use a “cookie” to enable our server to recognize you as a registered Municipal Infrastructure Solutions, LLC online service user when you re-enter our site.

Information Use

We may use the information you have given us to, for example, provide a service, and measure consumer interest in our various services and inform you about products and services. If you have provided your E-mail address to us or to a company we’ve partnered with to make their products and services available to you, we may send you E-mail offers. We may also send you E-mail offers if you have provided your E-mail address to a third party and have actively chosen or requested, on an opt-in basis, to receive e-mail offers from other parties. These offers may be based on the information you provided in your initial transaction with us, in surveys, from information that may indicate purchasing preferences and lifestyle, as well as information available from external sources, such as census bureau data. These E-mail offers come directly from Municipal Infrastructure Solutions, LLC. You can opt-out from receiving E-mail offers from Municipal Infrastructure Solutions, LLC, as described below in the section “Declining E-mail offers.”

When we send E-mails to you, we may be able to identify information about your E-mail address, such as whether you can read graphic-rich HTML E-mails. If your E-mail address is HTML-enabled, we may choose to send you graphic-rich HTML E-mails.

Please note that we do not provide your E-mail address to our business partners. However, we may send you offers on behalf of our business partners. Keep in mind that if you take advantage of an offer from a Municipal Infrastructure Solutions, LLC business partner and become their customer, they may independently wish to send offers to you. In this case, you will need to inform them separately if you wish to decline receiving future offers from them.

Our goal is to deliver offers to people who we believe will find them of value. Offers are developed and managed under strict conditions designed to safeguard the security and privacy of customer personal information.

Declining E-mail Offers

Municipal Infrastructure Solutions, LLC provides customers with an easy means to decline to receive E-mail offers. Although some customers tell us they appreciate receiving notice of these carefully designed opportunities, we recognize the importance of providing you with choices. At any time, you may request to discontinue receiving these offers by simply replying to the E-mail and informing us of your preferences. All E-mail offers that you receive from Municipal Infrastructure Solutions, LLC will inform you of how to decline receiving further E-mail offers. You may submit a request to decline to receive further E-Mail offers online at any time.

Children

We do not use municipalinfrastructuresolutions.com to knowingly solicit data from or market to children under the age of 18.

Company Commitment to Privacy

This Municipal Infrastructure Solutions, LLC Customer Internet Privacy Policy applies only to our United States customers and U.S. visitors to our website. If you are a U.S. customer and have questions about our online Privacy Policy or your account, call +1-407-307-1286, or send us an E-mail at info@muni-is.com.

Customer Choice – Direct Mail and Telemarketing

If you would like to decline to receive Municipal Infrastructure Solutions, LLC mail in the United States, if you would like information about your account, or if you have a question or concern, please call +1-407-307-1286 or contact us online.

Linked Internet Sites

You should be aware that other Internet sites you link from municipalinfrastructuresolutions.com may contain privacy provisions that differ from the provisions of our Privacy Policy.

Changes to the Internet Privacy Policy

Our privacy policy is effective November 1, 2022. Changes to our Internet Privacy Policy will be noted here so that you can be fully informed about the privacy protections we provide and your choices concerning our use of personal information for marketing purposes. We may provide customers with graphic-rich HTML E-mails if we know if their E-mail address is HTML enabled. If you have any questions, don’t hesitate to get in touch with us via email at info@muni-is.com.